Privacy Policy

1. Data Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws is:

solid.Constructions GmbH
Hauptstr. 105
40668 Meerbusch
Germany

Email: info@solid-constructions.de
Phone: +49 2150 7095770
Legal notice (Impressum): https://www.schlossufer-benrath.de/impressum

If you have any questions about data protection or wish to exercise your rights, you may contact us at the address above at any time. A data protection officer has not been appointed, as there is no legal obligation to do so.

2. General Information and Scope

The protection of your personal data is important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. This policy applies to the processing of personal data in connection with visiting and using this website.

Personal data is any data that can be used to identify you personally (e.g. name, address, email address, phone number, IP address).

3. Legal Bases for Processing

We process personal data only on the basis of a valid legal basis. Depending on the processing, these are in particular: consent (Art. 6(1)(a) GDPR), performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR), compliance with a legal obligation (Art. 6(1)(c) GDPR), and legitimate interests, provided your interests do not override them (Art. 6(1)(f) GDPR). The applicable legal basis is stated for each processing activity.

4. Hosting (STRATO)

We host the content of our website with the following provider:

STRATO AG
Pascalstraße 10
10587 Berlin
Germany

When you visit our website, STRATO, acting as a processor, processes technical data (in particular IP address, time of access, browser used) required for the provision and security of the website. The legal basis is our legitimate interest in a secure and reliable presentation of the website (Art. 6(1)(f) GDPR). A data processing agreement pursuant to Art. 28 GDPR is in place with STRATO. Further information: https://www.strato.de/datenschutz/

5. Server Log Files

Each time the website is accessed, information transmitted by your browser is automatically stored in server log files: browser type and version, operating system used, referrer URL, host name of the accessing device, time of the server request, and IP address. This data is not merged with other data sources. The legal basis is Art. 6(1)(f) GDPR; we have a legitimate interest in the technically error-free presentation and security of the website. Log data is generally deleted after a short period.

6. SSL / TLS Encryption

For security reasons, this website uses SSL/TLS encryption. You can recognise an encrypted connection by „https://“ in the address bar and the lock icon. This prevents the data you transmit to us from being read by third parties.

7. Cookies and Consent Management (CookieYes)

Where cookies or comparable technologies that are not strictly necessary are used on this website, this is done only on the basis of your consent (Art. 6(1)(a) GDPR and Sec. 25(1) TDDDG). Strictly necessary cookies are used on the basis of Art. 6(1)(f) GDPR and Sec. 25(2) TDDDG.

To obtain and manage your consent, we use the consent management platform CookieYes. The provider is CookieYes Limited, 3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom. CookieYes stores data to manage your cookie settings (e.g. IP address, time and type of consent, individual consents). For the United Kingdom, an adequacy decision by the European Commission exists pursuant to Art. 45 GDPR. You can withdraw your consent at any time via the consent tool with effect for the future. Further information: https://www.cookieyes.com/privacy-policy/

8. Contact Form

If you use our contact form, we process the data you enter in order to handle your request. This generally includes: name, email address, phone number (optional), the content of your message, date and time of submission, as well as IP address and technical metadata for security and traceability.

The legal basis is Art. 6(1)(b) GDPR where your request relates to the initiation or performance of a contract; otherwise our legitimate interest in efficiently handling enquiries (Art. 6(1)(f) GDPR) or your consent by submitting the form (Art. 6(1)(a) GDPR). The data is deleted once it is no longer required to process your request and no statutory retention obligations apply.

9. Contact by Email and Phone

If you contact us by email or phone, the data transmitted (e.g. name, contact details, and the content of your enquiry) is processed and stored to handle your request. The legal bases are Art. 6(1)(b) GDPR (contract-related enquiries) and Art. 6(1)(f) GDPR (legitimate interest in efficient communication). The data is deleted once the matter has been concluded and no retention obligations apply.

10. Google Analytics

Where you have consented, we use Google Analytics (Google Analytics 4), a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses, among other things, cookies and an event-based model to analyse your behaviour on the website in pseudonymised form (e.g. page views, clicks, time spent, approximate location). This helps us improve our offering.

The legal basis is your consent (Art. 6(1)(a) GDPR), which we obtain via our consent tool; you can withdraw it at any time with effect for the future. Data processing in the USA may occur (see section 17). A data processing agreement pursuant to Art. 28 GDPR is in place with Google. Further information: https://policies.google.com/privacy

11. Google Site Kit

We use the WordPress plugin Google Site Kit provided by Google Ireland Limited to view statistics from Google services (in particular Google Analytics) in the dashboard. The data processed corresponds to that of the integrated services (see Google Analytics). The legal basis is your consent (Art. 6(1)(a) GDPR) and our legitimate interest in analysing and improving our offering (Art. 6(1)(f) GDPR). Further information: https://policies.google.com/privacy

12. Google Tag Manager

We use Google Tag Manager provided by Google Ireland Limited for the central management of scripts and tags. The Tag Manager itself does not set cookies or store personal data; it controls the triggering of the integrated tools. The actual data processing is carried out by the respective triggered services. The legal basis is your consent (Art. 6(1)(a) GDPR) or our legitimate interest in efficient website management (Art. 6(1)(f) GDPR). Further information: https://policies.google.com/privacy

13. Google reCAPTCHA

To protect our forms against abusive automated use, we use Google reCAPTCHA provided by Google Ireland Limited. In doing so, data such as IP address, browser and device information, and usage behaviour is transmitted to and analysed by Google. The legal basis is your consent (Art. 6(1)(a) GDPR) and our legitimate interest in the security of our website (Art. 6(1)(f) GDPR). A transfer to the USA may occur (see section 17). Further information: https://policies.google.com/privacy

14. Google Fonts (local hosting)

To display fonts consistently, we use Google Fonts provided by Google Ireland Limited. The fonts are embedded locally on our web server, i.e. they are not loaded from Google servers. As a result, no connection to Google is established when the website is accessed, and none of your data (in particular your IP address) is transmitted to Google. The fonts are used for an appealing and consistent presentation of our website on the basis of our legitimate interest (Art. 6(1)(f) GDPR).

15. Google Maps

To display locations and routes, we integrate Google Maps provided by Google Ireland Limited. When using the map, data such as IP address, search terms entered, and location coordinates is transmitted to and processed by Google; Google may set cookies for this purpose. The legal basis is your consent (Art. 6(1)(a) GDPR) and our legitimate interest in a user-friendly service (Art. 6(1)(f) GDPR). A transfer to the USA may occur (see section 17). Further information: https://policies.google.com/privacy

16. Meta Pixel (Facebook)

Where you have consented, we use the Meta Pixel provided by Meta Platforms Ireland Ltd. This allows actions on our website (e.g. after arriving via an ad) to be recorded and analysed for advertising and analytics purposes; cookies may be set and data such as IP address and user ID may be processed. If you are logged in to Facebook, the visit may be associated with your account. The legal basis is your consent (Art. 6(1)(a) GDPR), which can be withdrawn at any time with effect for the future. A transfer to the USA may occur (see section 17). Further information: https://www.facebook.com/privacy/policy

17. Transfer of Data to Third Countries (USA)

Some of the services used (in particular Google and Meta) also process data in the USA. Under data protection law, the USA is considered a third country without a level of data protection equivalent in all respects to that of the EU. Where the respective providers are certified participants in the EU-US Data Privacy Framework, this is based on an adequacy decision by the European Commission. In addition, transfers are based on Standard Contractual Clauses issued by the European Commission pursuant to Art. 46(2)(c) GDPR. Transfers take place only where you have consented or another legal basis exists.

18. Newsletter / Email Marketing

Where we offer a newsletter and you subscribe to it, we process the data you provide (at least your email address) in order to send the newsletter. Registration uses the double opt-in procedure; registration and confirmation are logged (including time and IP address). The legal basis is your consent (Art. 6(1)(a) GDPR). You can unsubscribe from the newsletter at any time, for example via the unsubscribe link in each email; your consent is thereby deemed withdrawn.

19. Your Rights as a Data Subject

Within the scope of the applicable statutory provisions, you have the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to withdraw consent with effect for the future (Art. 7(3) GDPR)
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

To exercise these rights, an informal message to the contact details in section 1 is sufficient.

20. Right to Object (Art. 21 GDPR)

Where personal data is processed on the basis of Art. 6(1)(f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to such processing. Where your data is processed for direct marketing, you may object at any time; thereafter the data will no longer be processed for these purposes.

21. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW)
Kavalleriestraße 2–4
40213 Düsseldorf, Germany
Email: poststelle@ldi.nrw.de
Website: https://www.ldi.nrw.de

22. Storage Period

Unless expressly stated otherwise, we process personal data only for as long as is necessary for the respective purposes. Where statutory retention obligations exist (e.g. under tax and commercial law), the data is stored for the duration of these periods and deleted thereafter.

23. Validity and Changes to this Privacy Policy

This privacy policy is currently valid. As the website develops or due to changes in legal or regulatory requirements, it may become necessary to amend it.

As of: June 2026